Privacy Policy
A legal disclaimer
PRIVACY POLICY
This privacy policy is for Arocabs platform, and the privacy policy is served by the Owner of the Arocabs platform. By using/downloading/accessing this Arocabs platform, the Visitor or Registered User is accepting this privacy policy and constitutes a binding legal agreement between the Owner and Visitor/Registered User/s.
The Visitor or Registered User may withdraw its consent by uninstalling the Arocabs platform or withdrawing from using the Arocabs platform services. This privacy policy may be changed from time to time. The Visitor or Registered User is advised to review the privacy policy when he/she visits the Arocabs platform to make sure that you understand how any personal information you provide on the Arocabs platform may be used. This privacy policy governs the privacy of the Visitor or Registered that chooses to use/download/access the Arocabs platform. The purpose of the Arocabs platform is to provide Cab and Parcel delivery services on subscription plans.
The Arocabs platform can be either be accessed by going on www.arocabs.com and/or by downloading the ‘ARO Driver’ mobile application and ‘ARO’ mobile application from Google Play Store or Apple iStore as required. The Arocabs platform displays various options like about, features, services, purchase assistance. By selecting concern options Visitor can get additional details and information with respect to the owner’s business and services provided thereunder.
The privacy policy informs the Visitors or Registered Users of policies and procedures regarding collection, use and disclosure of personal information that platform receives from the Visitor or Registered Users. The owner reserves the right to change the provisions of the privacy policy from time to time without any prior notice and restrict Visitors or Registered Users to use/download/access the Arocabs platform upon the owner’s sole discretion.
The Owner of the Arocabs platform is committed to protecting your privacy and providing a safe, secure platform in accordance with the provisions of the Information Technology (IT) Act, 2000 and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules 2011.
1. Information collected:
Information is collected from a Visitor or from Registered User:
a. The Owner collects information like name, address, gender, email address, mobile number, password, city, state, landmark, country, etc.
b.There is certain information which is also collected automatically such as Internet Protocol (IP) address, browser type, access time etc. IP Address is received automatically from the Visitor’s or Registered Users internet service provider and recorded into the Owner’s server logs.
c.we collect information through the Site/App as to your real time location to provide location services where requested or agreed to by you in order to deliver content and services that are dependent on knowing where you are, such as allowing passengers to find drivers, allowing drivers to find passengers for pickup and allowing the App to calculate the fare applicable to your journeys. Please note that we only collect your live location on the Site/App if you specify in your setting that you would like us to “always collect” your location. If you have not specified this, we do not collect your live location unless you are accessing the Site/App or availing our services. This information is collected in combination with an identifier associated with your device to enable us to recognize your mobile browser or device when you return to the Site/App. You may also feed in your location manually in the Site/App. You may turn off location access using your device or not provide us your location manually, however, please note that without the ability to collect your location we will not be able to provide you our services.
2. Use Of Information:
Arocabs platform or Owner use information like Internet Protocol (IP) address, browser type, access time and Visitor’s or Registered Users personal information to maintain the quality of its service. The Owner further uses personal information to send emails, notifications, reminders and recharge codes.
3. Information Sharing and Disclosing Personal Information to Third Party:
Any personal information or non-personal information may be disclosed to Owner’s companies, agents, service providers or other companies working for the Owner like processing payments, sending SMS, provision of data storage, hosting the Arocabs platform, marketing the owner’s services, organizing audits, and performing web analysis. Further, the platform does not intend to sell/disclose/share/distribute your sensitive information to any 3rd party for any commercial use without prior consent from the Visitor or Registered Users. Additionally, the Owner reserves the right to disclose a Visitor or Registered Users’ personal information, without notice, if required to do so by any law for the time being in force or if it is necessary to comply with legal process prevailing in the country or if it is necessary to protect the rights and property of Owner’s innovations or to protect the rights and property of other Visitor of the Arocabs platform. The Visitor or Registered Users has right to remove his/her personal details from the data base of the Arocabs platform for which he/she may inform the administrator by writing an email to the administrator of the Arocabs platform to that effect on email ID: info@bossdom.in . Please note that all of the personal information you enter, including your name, email address gender, email address, mobile number, password, city, state, landmark, country, is encrypted by secure server software before it is safely transmitted across the internet.
4. Information Security:
The Arocabs platform secures the personal information provided by the Visitor or Registered Users on computer servers in a controlled and protected environment to prevent loss, misuse, unauthorized access, disclosure, alteration, and destruction of the information. It is necessary that Visitor or Registered Users or Registered Users keep their personal information including, but not limited to, email address, Mobile Number Pin code, City, State, Country, and password confidential and must not share it with anyone to prevent unauthorized use or access of their personal information. The Owner of the Arocabs platform shall not be held responsible for any misuse of the Arocabs platform by the Visitor/s or Registered User/s. Misuse of the Arocabs platform’s data by the Visitor/s or Registered Users includes but not limited to sharing the data, selling data, providing incorrect information, removing/erasing records, intentional tampering with data. The Owner shall not sell, trade or lease collected information without the Visitors’ consent.
5. Use of Cookies:
A cookie is a small text file which is automatically created on the hard disk of your computer by a web page server. Cookies are not used to run programs or transmit viruses to your computer. Cookies are uniquely assigned to the Visitor and can only be read by a web server in the domain that issued the cookie to the Visitor or Registered User. The Arocabs platform does use cookies.
6. Contact Us:
If you have any questions/feedback/complaints/queries about this Privacy Policy, please contact us on our email: info@bossdom.in .
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Date of Document Release: 09/08/2024